Frequently Asked Questions

Frequently Asked Questions

We at BDLA strive to do our best for you, so on this page you can find all the answers for the most frequently asked questions instantly. It’s all about communicating as quickly as we can do to the best of our knowledge. If you are still struggling with something however don’t hesitate to contact us and we’ll get back to you within one working day at most. Contact us.

What are your opening times?

Monday: 9am-4pm

Tueday: 9am-4pm

Wednesday: 9am-4pm

Thursday: 9am-4pm

Friday: 9am-4pm

Saturday: Closed

Sunday: Closed

How much is delivery?

Totally free! Honest there’s no gimmicks or catches, we deliver to mainland UK for free.

How long does it take for an item to arrive once I buy it?

If you purchase your product before 3pm it will be dispatched same day, and will normally arrive at your door within the next 48 working hours.

An item says backorder available. What does that mean?

Fortunately in the circumstance where we have ran out of stock of an item, we facilitate back orders to ensure you can receive your item even if we don’t currently have it in stock. Each product has varying backorder time schedules, contact us for an item specific schedule.

Can you give us pre/post-sales advice?

We are more than happy to help, and have pages in fact dedicated to that here.If you still can’t find an answer, feel free to contact us.

What if something doesn’t work?

If your item doesn’t work as intended we will happily swap you a new one out and will reimburse you the delivery charge for the faulty product back to us as per our no quibble return policy.

How do I know if something will fit?

It’s down to you as a customer to be able to measure yourself as we don’t have the ability to do that for you, we have the dimensions and sizes along with appropriate pictures for every item that we sell on the respective product page. If you are unsure though feel free to contact us.