Your Privacy & Data

GENERAL INFORMATION

The user should be aware BDLA Motorbikes will comply with lawful requests by relevant public authorities.

In addition to this privacy policy the website will provide prompt contextual notice of Personal Data use where consent is required.

To maintain security compliance and for the benefit of law enforcement the system and the systems of 3rd party payment providers will make logs containing the users IP address.

Users are able to make the following requests to the Data Controller:

  • Request a copy of all personal data stored concerning the user.
  • Request that incorrect data is corrected.
  • Request that their data be provided in portable digital format (e.g. csv).
  • Request that personal data is deleted or blocked.

Changes to this policy Changes to this policy can be made at any time, the most recent date this policy has been modified is listed at the bottom of this page.

SUMMARY

Analytics
Data: Cookies and usage data
Services: Google Analytics, Google Adwords conversion tracking

Marketing and re-targeting
Data: Cookies, email
Services: Mailchimp Newsletter

Contact Forms
Data: Email address, Name, Phone (optional)
Services: WPForms – contact forms

Registration
Data: Email, Name, Address, Phone, Date of birth (optional)
Services: Registration, Login, Checkout

Payments
Data: Various data as required by the payment service on use, please see below for more detail
Services: Retail Merchant Services, Paypal

Fulfillment
Data: Delivery name and address and contact information as required by the delivery agent
Services: Linnworks, ParcelHub, Royal Mail, myHermes, Yodel, UK Mail, DPD

Contact information
Data controller: BDLA Motorbikes registered in the United Kingdom, Unit B Sherbrook Business Centre, Sherbrook Road, Daybrook, Nottingham, NG5 6AT.

PRIVACY POLICY DETAIL
The Data controller will take all reasonable precautions to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The data is processed at our registered address, and in other places where data processors or co-controllers are located.

Retention Data is kept for the minimum time necessary to provide the services requested or processes outlined in this policy or as required by Law. The user is able to request the Data controller delete the data.

ANALYTICS

Google Analytics – Google analytics is a web service provided by Google Inc which utilises javascript and cookies to collect data relating to your visits and views of this website (www.bdlamotorbikes.co.uk). This data is aggregated to allow the website operator (BDLA Motorbikes) to analyze visitor trends, popular sections , bounce rates and conversions, among other things. Google may use the data to personalize the ads of it’s own advertising network. The users IP address is anonymized.
Place of processing: US
Privacy Policy – Opt out
Data: Cookies and Usage Data.

CONTACT FORMS

By filling in the contact forms on this website the user is authorising BDLA Motorbikes to use this data to fulfill the inquiry, request or service the user indicates in their message. Messages are processed in the UK by staff of BDLA Motorbikes only for the purposes requested by the user.

Place of processing: UK
Data: Email address, Full name.

REGISTRATION

By registering on this website users are able to identify themselves for the purposes of placing and tracking orders and is a requirement to checkout for certain payment methods.

Place of processing: UK
Data: Email, Full Name, Address, Date of Birth (optionally).

PAYMENTS

To complete a sale valid payment must be provided. BDLA Motorbikes uses various payment providers to faciliate this transaction.

Retail Merchant Services (Card Payments)

Place of processing: US
Data: Card details, Full Name, Shipping Address

PayPal (Card Payments, PayPal)

Place of processing: US
Data: Full Name, Shipping Address

FULFILLMENT

To complete a sale of physical goods we must use a shipping company to deliver to the address you provide.

Parcelhub
Place of Processing: UK
Data: Email, Phone Number, Delivery Name & Address.

Royal Mail
Place of processing: UK, EU & ROW
Data: Delivery Name and Address

myHermes
Place of processing : UK & EU
Data: Email, Phone, Delivery Name and Address.

Yodel
Place of processing: UK
Data: Email, Phone, Delivery Name and Address.

UK Mail
Place of processing: UK
Data: Email, Phone, Delivery Name and Address.

DPD
Place of processing : EU
Data: Email, Phone, Delivery Name and Address.

MARKETING AND RE-TARGETING

Marketing activities include an opt-in newsletter.

Mailchimp – Email services
Place of processing: US
Data: Email, Cookies, Usage Data

ORDER MANAGEMENT

We collect all orders from every avenue into one central system.

Linnworks – Order Management Software
Place of processing: EU
Data: EMail, Phone, Delivery Name & Address

Latest update: 23rd May 2018